July 27, 2007
How to Correct Errors On Your Credit Score
First, realize that this is serious business, and treat it as such. Be incredibly organized, document everything. If in the worst case, this dispute became a legal one, being able to produce massive notes and documentation can only help you in a judge or jury's eyes. Note the day, time, and person you talked to and any information they give you about their position or department. Then detail the contents of the call or conversation and either record it in a day planner, computer, or even a free website, whatever you feel most comfortable with. The point is, record it! Do it on the day it occurs to make sure you have every detail fresh. If you wait a few weeks not only will you risk not remembering details, a court may even label this as hearsay, as you wrote it down long after the fact.
Make sure your behavior is polite and impeccable. You may be "mad as hell and not going to take it anymore", but don't let that come through in conversation. Especially don't threaten a lawsuit; that is why you hire a lawyer if it comes to that.
Make sure you are contacting the right person. Generally you'll be in contact with a credit reporting agency, not the creditor. They are the ones with the responsibility to clear up the errors, not the creditors. Try to get names and when you mail your correspondence, the consumer protection laws require that you do, send the letters certified and make sure to save a copy for yourself. Again, the tenor is polite, and businesslike; you're simply trying to correct some errors on your credit report that are affecting your credit score.
You should utilize both the phone as well as written correspondence in your quest to fix these errors. Get something in writing when a creditor tells you they will rectify an error: usually this means requesting a Universal Data Form (UDF) which tells the world about the error.
Fixing errors in your credit report isn't rocket science, but it does take some time and require you to be businesslike and thorough. Do that you have a great chance at success!
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